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πŸ”’ How to create locked add-ons

πŸ—“οΈ Events

AΒ locked add-on is a regular add-on that is linked to or contingent upon the selection of a speci...

Updated 11 months ago by Tixtree

🎟️ How to show custom questions on attendee tickets

πŸ—“οΈ Events

Sometimes you may want important attendee details, such as their full name, or add-on information...

Updated 11 months ago by Tixtree

πŸ”  How to set the language of your event page

πŸ—“οΈ Events

Setting the right language for your event page ensures your attendees enjoy a familiar and access...

Updated 11 months ago by Tixtree

πŸ†• Why are my attendees receiving a new ticket design?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

Starting Saturday, 25th October 2025, we're rolling out a brand-new digital ticket design: cleane...

Updated 11 months ago by Tixtree

πŸ’Ί How to link a seating chart to your event

πŸ—“οΈ Events

Once you haveΒ created your seating chart, you'll need to link it to an event before you can start...

Updated 1 year ago by Tixtree

πŸ’Ί How to create a simple seating chart

πŸ—“οΈ Events

Seating charts are essential when you want to give attendees control over where they sit and ensu...

Updated 1 year ago by Tixtree

πŸ–ΌοΈ How to add your event cover image

πŸ—“οΈ Events

When creating an event page, one of the most important elements to consider is the cover image. T...

Updated 1 year ago by Tixtree

πŸ”„ How to restart the PayPal connection

πŸ’³ Payments

Typically, PayPal processes your connection request within seconds, though it might occasionally ...

Updated 1 year ago by Tixtree

πŸ’³ What currencies do you support?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

The following table outlines our supported currencies, along with their available payment process...

Updated 1 year ago by Tixtree

πŸ’³ How to get paid

πŸ’³ Payments

At Tixtree, we haveΒ chosen to process payments through our two trusted partners: Stripe and PayPa...

Updated 1 year ago by Tixtree

πŸ—“οΈ How to add a schedule to your event

πŸ—“οΈ Events

Add detailed schedules to your event page to clearly outline what's taking place, when, and where...

Updated 1 year ago by Tixtree

🎀 How to add a lineup to your event

πŸ—“οΈ Events

Your event's lineup is one of the biggest draws for attendees: it's where excitement builds and e...

Updated 1 year ago by Tixtree

πŸ™‹ How to add FAQs to your event

πŸ—“οΈ Events

Add helpful FAQs to your event page to answer common questions before they're even asked. Whether...

Updated 1 year ago by Tixtree

🎁 How can I redeem a gift card?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Redeeming a voucher code received via a gift card is easy. How to Step 1 Navigate to the box o...

Updated 1 year ago by Tixtree

↩️ How can I get a refund?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

For more information on obtaining a refund, please refer to the refund policy located at the bott...

Updated 1 year ago by Tixtree

🎟️ How to earn free credits with Tixtree's referral program

πŸ“£ Promotion

How it works The Tixtree Referral Program is simple and rewarding. When you refer a friend to Ti...

Updated 1 year ago by Tixtree

🎁 How to sell gift cards aka gift vouchers

πŸ“£ Promotion

Gift cards, also known as gift vouchers, offer a powerful way to increase revenue while attractin...

Updated 1 year ago by Tixtree

🎟️ How to display the remaining quantity of a ticket type

πŸ—“οΈ Events

Want to create urgency or simply keep your attendees informed? Showing how many tickets are left ...

Updated 1 year ago by Tixtree

πŸ—ΊοΈ How to hide the Google map from your event page

πŸ—“οΈ Events

Google Maps can be a helpful addition to your event page, but there are times when you might pref...

Updated 1 year ago by Tixtree

🎨 How to customize the event page theme

πŸ—“οΈ Events

With our theme editor, you can customize your event page to reflect your brand or capture the vib...

Updated 1 year ago by Tixtree