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🎟️ How to show custom questions on attendee tickets

πŸ—“οΈ Events

Sometimes you may want important attendee details, such as their full name, or add-on information...

Updated 8 months ago by Tixtree

πŸ”  How to set the language of your event page

πŸ—“οΈ Events

Setting the right language for your event page ensures your attendees enjoy a familiar and access...

Updated 8 months ago by Tixtree

πŸ†• Why are my attendees receiving a new ticket design?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

Starting Saturday, 25th October 2025, we're rolling out a brand-new digital ticket design: cleane...

Updated 8 months ago by Tixtree

πŸ’Ί How to link a seating chart to your event

πŸ—“οΈ Events

Once you haveΒ created your seating chart, you'll need to link it to an event before you can start...

Updated 8 months ago by Tixtree

πŸ’Ί How to create a simple seating chart

πŸ—“οΈ Events

Seating charts are essential when you want to give attendees control over where they sit and ensu...

Updated 8 months ago by Tixtree

πŸ–ΌοΈ How to add your event cover image

πŸ—“οΈ Events

When creating an event page, one of the most important elements to consider is the cover image. T...

Updated 10 months ago by Tixtree

πŸ”„ How to restart the PayPal connection

πŸ’³ Payments

Typically, PayPal processes your connection request within seconds, though it might occasionally ...

Updated 11 months ago by Tixtree

πŸ’³ What currencies do you support?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

The following table outlines our supported currencies, along with their available payment process...

Updated 11 months ago by Tixtree

πŸ’³ How to get paid

πŸ’³ Payments

At Tixtree, we haveΒ chosen to process payments through our two trusted partners: Stripe and PayPa...

Updated 11 months ago by Tixtree

πŸ—“οΈ How to add a schedule to your event

πŸ—“οΈ Events

Add detailed schedules to your event page to clearly outline what's taking place, when, and where...

Updated 11 months ago by Tixtree

🎀 How to add a lineup to your event

πŸ—“οΈ Events

Your event's lineup is one of the biggest draws for attendees: it's where excitement builds and e...

Updated 11 months ago by Tixtree

πŸ™‹ How to add FAQs to your event

πŸ—“οΈ Events

Add helpful FAQs to your event page to answer common questions before they're even asked. Whether...

Updated 11 months ago by Tixtree

🎁 How can I redeem a gift card?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Redeeming a voucher code received via a gift card is easy. How to Step 1 Navigate to the box o...

Updated 1 year ago by Tixtree

↩️ How can I get a refund?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

For more information on obtaining a refund, please refer to the refund policy located at the bott...

Updated 1 year ago by Tixtree

🎟️ How to earn free credits with Tixtree's referral program

πŸ“£ Promotion

How it works The Tixtree Referral Program is simple and rewarding. When you refer a friend to Ti...

Updated 1 year ago by Tixtree

🎁 How to sell gift cards aka gift vouchers

πŸ“£ Promotion

Gift cards, also known as gift vouchers, offer a powerful way to increase revenue while attractin...

Updated 1 year ago by Tixtree

🎟️ How to display the remaining quantity of a ticket type

πŸ—“οΈ Events

Want to create urgency or simply keep your attendees informed? Showing how many tickets are left ...

Updated 1 year ago by Tixtree

πŸ—ΊοΈ How to hide the Google map from your event page

πŸ—“οΈ Events

Google Maps can be a helpful addition to your event page, but there are times when you might pref...

Updated 1 year ago by Tixtree

🎨 How to customize the event page theme

πŸ—“οΈ Events

With our theme editor, you can customize your event page to reflect your brand or capture the vib...

Updated 1 year ago by Tixtree

πŸ—“οΈ How to choose the view for your dates in your event page

πŸ—“οΈ Events

When setting up an event page, how you display event dates can greatly impact the user experience...

Updated 1 year ago by Tixtree