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πŸ’³ Why does Stripe require so much information?

πŸ™‹β€β™€οΈ Organisers F.A.Q.

In the world of online payments, ensuring security and trust is crucial. Stripe, a leading paymen...

Updated 2 days ago by Tixtree

πŸͺͺ Can you remove the consumption tax from my invoices?

πŸ™‹β€β™€οΈ Organisers F.A.Q.

Consumption taxes are a category of taxes levied on the purchase of goods and services. Unlike in...

Updated 2 days ago by Tixtree

⬇️ How to export my attendees data

🎟️ Attendees

With Tixtree, your customer data is entirely under your control. You can export it anytime withou...

Updated 2 days ago by Tixtree

πŸ” How to find a Tixtree order in Stripe

🧾 Orders

Interacting with Stripe's dashboard to manage orders is not typically required, as our integratio...

Updated 2 days ago by Tixtree

➑️ How to transfer an order to a different occurrence

🧾 Orders

In event planning and ticket management, it's not uncommon for attendees to request a change in t...

Updated 2 days ago by Tixtree

⬇️ How to export orders data

🧾 Orders

Exporting orders data is a crucial step in managing your event's financial health and gaining val...

Updated 2 days ago by Tixtree

🏷️ How to make the promo/access code box visible

πŸ—“οΈ Events

If you’ve created discount codes, issued a voucher, or protected ticket types with an access code...

Updated 2 days ago by Tixtree

πŸ”’ How to create dependent ticket types

πŸ—“οΈ Events

AΒ dependent ticket type is a ticket category that is linked to or contingent upon the selection o...

Updated 2 days ago by Tixtree

πŸ‘› How to add donations to your event

πŸ—“οΈ Events

Especially if your organisation is a non-profit (NFP), donations are crucial for supporting your ...

Updated 2 days ago by Tixtree

πŸͺ„ How to force an occurrence to be sold out

πŸ—“οΈ Events

There are some cases where, in the context of a recurring event, you need a specific occurrence t...

Updated 2 days ago by Tixtree

πŸ₯· How to hide a ticket type in a specific occurrence

πŸ—“οΈ Events

There are some cases where, in the context of a recurring event, you need one or more ticket type...

Updated 2 days ago by Tixtree

🎭 How to override the setup of a specific occurrence

πŸ—“οΈ Events

Overrides are custom adjustments or exceptions made to the default settings of your recurring eve...

Updated 2 days ago by Tixtree

🍱 How to set the event max capacity

πŸ—“οΈ Events

When planning an event, one of the most crucial factors to consider is its maximum capacity. The ...

Updated 2 days ago by Tixtree

πŸ‘“ How to preview the event page

πŸ—“οΈ Events

Previewing your event page is an essential step to ensure that what your customers see aligns wit...

Updated 2 days ago by Tixtree

πŸ• How to create an event with multiple time slots

πŸ—“οΈ Events

Time slots are a crucial feature designed to manage and optimise the scheduling of events. Essent...

Updated 2 days ago by Tixtree

πŸ” How to create a recurring event

πŸ—“οΈ Events

A recurring event is an event that takes place multiple times over a specific period, such as dai...

Updated 2 days ago by Tixtree

🌐 How to setup your public box office page

🏒 Box Office

A box office page is a public page that lists all your upcoming and past events. Setup Step 1 ...

Updated 2 days ago by Tixtree

πŸ“’ How to add taxes

πŸ’³ Payments

You can add taxes in the global space and reuse them across any event’s tickets or add-ons. Tick...

Updated 2 days ago by Tixtree

β†ͺ️ How to pass fees on to the buyer

πŸ’³ Payments

By default, you are responsible for paying Tixtree’s service fees and processing fees charged by ...

Updated 2 days ago by Tixtree

🏷️ How can I get the discounted plan?

πŸ™‹β€β™€οΈ Organisers F.A.Q.

Our discounted plan is specifically designed for registered charities and certified B-Corporation...

Updated 1 week ago by Tixtree