Recently Updated Pages
✉️ How to contact us via email
We're always here to help! However, to ensure we can assist you as quickly and efficiently as pos...
🔗 How to change your box office url
When you create a new account, Tixtree automatically assigns your box office a unique URL to shar...
👑 How to change the organizer name
During the onboarding process, you're prompted to select your organizer name: the name your audie...
✉️ MailerLite
MailerLite is an intuitive email marketing platform designed to help businesses create, send, and...
✉️ How to send email broadcasts
Email broadcasts offer a simple yet powerful way to instantly connect with your audience. With th...
🔑 How to create a private event
By default, once you publish your event, the event page becomes publicly accessible. If you're h...
🔑 How to create a hidden ticket type
In the ever-evolving world of event ticketing, offering tailored experiences for different audien...
🍪 Meta (Facebook) Pixel
In today's digital landscape, understanding the effectiveness of your advertising campaigns is es...
🍪 TikTok Pixel
In today's digital landscape, understanding the effectiveness of your advertising campaigns is es...
↩️ How to revert check-ins
Accidentally checked in the wrong ticket? No problem! With Tixtree, reverting check-ins is quick ...
💳 Why does Stripe create a new business account when integrated with Tixtree?
Stripe is a powerful payment processor that simplifies managing transactions for businesses world...
👛 What are prepaid credits?
Prepaid credits are a great way to lower Tixtree's service fees, helping you save more as you sel...
👩💻 How to add collaborators to your box office
Managing an event is a team effort, and collaboration is key to ensuring everything runs smoothly...
🎟 Where are my tickets?
Once you completed your order, you should have received two emails: Order Confirmation EmailTh...
📣 How to track promoter sales
This feature is part of the initial phase of implementation. While it provides basic functionalit...
🔧 How can I manage my order?
Managing your order is easy. You just need to log into your self service area. The self service...
↩️ How to enable self-refunds in the self-service area
After placing an order, customers can easily manage it through their self-service area. If you h...
👯 How to display the number or names of attendees in your event page
Displaying the number or list of attendees on your event page can significantly boost engagement ...
💳 PayPal F.A.Q.
Connection Why my PayPal connection is still pending? Typically, PayPal processes your connecti...
💳 Stripe F.A.Q.
Fees What are Stripe fees? The exact fee can vary based on factors like the type of payment, tr...