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↩ī¸ How to revert check-ins

Accidentally checked in the wrong ticket? No problem! With Tixtree, reverting check-ins is quick and easy. Whether you need to reactivate a single ticket or reset the check-in list for an entire event, we've got you covered.

How to revert a single ticket

It may happen that an attendee check ins but then decide to leave and return later. Reverting their check-in allows their ticket to remain valid for re-entry, ensuring a smooth experience.

As soon as you scan a ticket, if you need to revert the check-in, you can easily scroll down and hit the relevant button.

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Alternatively, you can manually search the ticket code at any time.

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The revert button is available also from the main "Issued Tickets" area.

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How to revert the check-in list for an entire event

If your tickets serve as passes for a multi-day event, a common scenario might involve reverting all tickets checked in on day 1 to allow re-entry or corrections on day 2.

To achieve that:

Select the "Check in" action from your event overview

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Expand the "More Actions" accordion, then select "Revert".

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