Help Center

How to create an event

by Tixtree in Events

Wonder where elements like the top navigation bar and the side navigation bar are located? Learn it now.

Creating an event is easy and can be done in just a few minutes.

Access the event creation page

To get started, click on "Events" from the main menu located at the top of any page. Then, click on "Create Event".

Add the basic information
  1. Fill in the necessary basic information, including:
    1. Event name: give your event a catchy and descriptive name;
    2. Event category: select the appropriate genre or category for your event using the provided drop-down lis
    3. Choose event timezone and currency: set the timezone and currency for your event from the available dropdown menus;
    4. Choose your event location: if your event is in-person, choose "Venue." For virtual events, select "Online Event." If you haven't finalized the location yet, you can choose "To be announced”;
    5. Event description: write a comprehensive description that provides attendees with important information about the event. You can also enhance the description by adding additional images;
    6. Select the timezone for your event, it will help ticket buyers that are planning to attend your event from foreseas.
    7. Event description: write a comprehensive description that provides attendees with important information about the event. You can also enhance the description by adding additional images;
    8. Click "Save" then "Next" to proceed.
Add dates and times
  1. On the dates and times page, click on the button "Add Date and Time" located on the top right of the page, to specify the start and end date and time for your event;
  2. If your event has a single date, click on “Single”. If your event occurs multiple times, check here how to set up a recurring event;
  3. Use the calendar to select the start and end date for your event and the dropdown menu to set the start and end times;
  4. Once you've added the dates and times, click "Save";
  5. Click "Next".

Add ticket types

  1. On the ticket type page, click on the button "Add”. Follow these steps to set up your tickets:
    1. Give your ticket a name, such as "General Admission" or "VIP Pass";
    2. Specify the number of tickets available for this ticket type;
    3. If the ticket type is paid, set the price accordingly. If you want to create a free ticket type, simply set the ticket price to 0;
  2. Click "Save" to finalize the ticket type;
  3. Click “Next”.

Add an event cover

  1. Enhance your event's visual appeal by uploading a captivating image to your event page. This image will serve as the cover event image, attracting potential attendees;
  2. Click “Next”.

Choose how you'll get paid

  1. If you have set up a paid ticket for your event, it's important to configure your payment methods. Follow these steps:
    1. Click on "Settings" from the main menu located at the top of any page;
    2. On the event menu located on the left side of the page, click on "Payment methods";
    3. You will see a list of available payment methods. Enable the ones that you want to make available during the checkout process by clicking on "Enable";
    4. Ensure that you have provided the necessary information and details for each payment method you enable. This may include connecting a payment gateway account or providing clear instructions to your attendees on how to complete the payment process. These instructions will be prominently displayed throughout the checkout process, providing clear guidance to your customers;
  2. Once you have configured the payment methods:
    1. If you have opted for Stripe as your payment gateway, a pop-up will appear. Click "Confirm" to enable Stripe and proceed with the setup process;
    2. For other payment methods, click "Enable now" to activate the chosen method.

Publish your event

  1. To publish your event, follow these steps:
    1. Go to the event “Overview”;
    2. Inside the green widget, click on the "Publish now" button;
    3. A pop-up will appear asking for confirmation. Click "Confirm" to publish your event.
  2. By following these steps, you'll be able to create and publish your recurring event successfully.
Still have questions?

Our customer support team is here for you! Start a conversation with one of our specialists via the live chat located in the bottom right corner of this page, they would be delighted to help you out.