Cookie Policy
1. Introduction
This Cookie Policy explains how Tixtree ("we", "us", or "our") uses cookies and similar technologies. For users in the UK and EEA, we operate a "Consent-First" model. This means we will not store non-essential cookies on your device unless you explicitly grant permission via our cookie banner.
2. What are Cookies?
Cookies are small text files stored on your computer or mobile device. They allow our website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site.
3. How We Use Cookies
We use cookies for three specific reasons:
- To make our site work: Ensuring you can navigate and use core features.
- To measure traffic: Understanding how many people visit Tixtree and which pages are most popular.
- To track ad performance: Measuring if our advertisements on platforms like Google successfully lead to a sign-up.
4. Detailed Cookie Disclosure
We use Google Consent Mode v2. If you are in the UK/EU and you "Reject" cookies, we do not store tracking cookies on your device. Instead, we send anonymous "pings" to Google to help us measure our ad performance without identifying you personally.
| Provider | Cookie Name | Duration |
|---|---|---|
Tixtree (Internal)Remembers your cookie consent preferences. | cookie_consent_state | 1 Year |
Google AnalyticsDistinguishes users and persists session state. | _ga, _ga_* | 2 Years |
Google AdsUsed by Google AdSense for experimenting with advertisement efficiency. | _gcl_au | 90 Days |
SmartlookUsed to manage the display of the cookie consent banner. | SL_GWPT_Show_Banner | 1 Year |
5. Third-Party Data Processing
To provide our services, we share limited data with the following trusted partners:
- Google (Analytics & Ads): Used for traffic analysis and conversion tracking. You can review Google's privacy terms Google privacy terms.
- Smartlook: Used for session analysis to help us fix bugs and improve performance. You can opt out of Smartlook specifically Smartlook opt-out page.
6. Your Rights and Choices
You have the absolute right to change your mind at any time.
- Withdrawal: You can reopen our cookie banner by clicking the "Cookie Settings" link in our website footer.
- Browser Controls: You can set your browser to block all cookies, but please note that some parts of Tixtree may not function correctly without "Necessary" cookies.
7. Contact us
For any questions regarding this policy or our privacy practices, please contact us.