Privacy Policy

Last Updated: 21st August 2023

1. Introduction

Welcome to Tixtree (we, us, or our). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our services, including our online platform for event ticket sales and associated features (collectively referred to as the Service), you consent to the practices described in this Privacy Policy.

2. Information we collect

Information you provide

When you sign up for an account, make a purchase, or interact with our Service, we collect personal information such as your name, email address, contact details, and payment information.

Automatically collected information

"We may gather technical information about your device, browsing actions, and patterns when you access our website or use our Service. This may include IP address, browser type, and operating system.

3. Use of information

"We use the collected information to provide, personalise, and improve our Service, process transactions, and communicate with you.

"Your information may be used to send promotional materials, updates, and important information about our Service. You can opt out of these communications at any time.

4. Sharing of information

"We may share your information with trusted third-party service providers to assist us in delivering the Service, processing payments, and analyzing user behaviour.

"Your personal information may be disclosed in response to legal requirements, to protect our rights or safety, or as part of a business transfer.

5. Cookies and tracking technologies

"We use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. For further information, please review our Cookie Policy.

6. Your choices

"You can review and update your account information through your account settings. You can also request the deletion of your account by using the delete your account feature.

"You have the right to access, correct, and delete your personal information. You can also request a copy of the personal data we hold about you.

7. Security

"We implement technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, and destruction.

8. Updates to this policy

"We reserve the right to update this Privacy Policy as our practices evolve. We will notify you of significant changes by posting a prominent notice on our website or by sending you an email.

9. Contact us

"If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us at hello@tixtree.com.