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How to download a ticket

by Tixtree in Tickets

Wonder where elements like the top navigation bar and the side navigation bar are located? Learn it now.

This article provides a step-by-step guide on how to access and save a ticket on your computer in PDF format. Whether you need to download your own ticket or retrieve a ticket for an attendee, this guide will assist you in the process.

Search for the ticket to download
  1. Click "Tickets" in the top navigation bar;
  2. Use the search box to find the ticket you need to modify. You can search by ticket buyer name, email address or ticket code to narrow down your search;
  3. If the result of the search shows more than one option, click the desired one.
Downloading the ticket

Click “Download” to initiate the ticket download process. The ticket will be downloaded and saved on your computer in PDF format.

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