🙋‍♂️ Buyers F.A.Q.

🎟 Where are my tickets?

Once you completed your order, you should have received the order confirmation email. This email...

✉️ How can I contact the event organizer?

Tixtree is a ticketing platform built specifically for event organizers to manage events and sell...

↩️ How can I get a refund?

For more information on obtaining a refund, please refer to the refund policy located at the bott...

🔧 How can I manage my order?

Managing your order is easy. You just need to log into your self service area. The self service...

🎁 How can I redeem a gift card?

Redeeming a voucher code received via a gift card is easy. How to Step 1 Navigate to the box o...

🤔 Can I create an account with Tixtree?

Unfortunately, as a ticket buyer, you may not find our platform useful. Tixtree is a ticketing p...